Hannah Debenham of BeenThereDoneThat

We’ve recently been working with the team at BeenThereDoneThat to help them better understand their relationship with their network of experts.

They’re a super smart business: lean focused core, plus a curated group of world-class creative, strategic, marketing and insight specialists, who they bring together to deliver work for brands like Disney, LEGO, Google, Accenture.

So fostering strong relationships with those independent collaborators is essential, especially when it’s wrapped up into your core proposition.

Working with Matthew Knight to run a feedback, experience and reputation audit on our network of collaborators has proved just how transformative great feedback can be.

As a business built on the strength of our expert network, having an honest assessment of our talent pool is essential.

The Independency Co.‘s impartial study produced a rich report detailing gaps, risks, and actionable insights.

Now, as we gear up for annual planning, it’s helped us rethink how we shape and nurture our network based on the feedback that was shared.

Maybe you’re studio, agency, collective, recruiter, platform, or something there’s not a label for yet... Our impartial audit helps any business who has a network of freelancers or collaborators identify where they’re doing brilliantly, and where there’s room for improvement - replacing anecdote or instinct with data and evidence.

So when you’re planning next year, you can have confidence in your pool - or a project plan to make sure your pool is still engaged, active and ready to deliver award winning work with you.